Privacy Policy

Who we are

Our website address is: https://www.nowassist.co.za.

About NowAssist

Your privacy is very important to us and NowAssist(“we”, “us”) are committed to protecting your privacy online. This Online Privacy Policy (the “Policy”) describes the ways in which we use and protect personal information. In order to understand your rights and our policy, please read this privacy statement before using our websites or technology platforms. This Policy applies to data collected by NowAssist through its websites and services that display these terms. Due to the implementation of comprehensive security regulations, personal data provided by our website and application is of highest security standards. It does not apply to those sites, services and products that do not display or link to this Policy or that have their own privacy policies.

The acceptance of terms and conditions for the use of any NowAssist (Pty) Ltd services or deciding on using or purchasing any product offered by NowAssist (Pty) Ltd means accepting NowAssist (Pty) Ltd Privacy Policy. Privacy Shield Framework as set forth by the SA Department of Trade and Industries regarding the collection, use, and retention of personal information transferred from the South Africa. NowAssist (Pty) Ltd has certified to the Department of Trade and Industries that it adheres to the Privacy Shield Principles, and in particular to the Privacy Shield Principles of:
Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, Recourse, Enforcement and Liability.

What personal data we collect and why we collect it

NowAssist gathers information from online visitors in multiple ways including through Registration, Cookie Technology and participation within the LiveChat platform.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

For additional instructions on how to manage your web browser cookies, please follow the relevant links below.

I.E

Firefox

Safari

Chrome

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with: ABSOLUTELY NO ONE!!!!

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Acceptance

By accepting this Privacy Policy, you expressly consent to our use and disclosure of your personal information in the manner outlined in this Privacy Policy. We reserve the right to modify this privacy policy from time to time. If you have additional questions, please contact our customer support department at support@nowassist.co.za.

Last Updated: Dec 30th, 2019.
Effective Date: Jan 1st, 2020.

Your contact information

Additional information: Contact Us

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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